Last Updated: April 6, 2026
These Terms and Conditions (“Terms”) govern your use of the website www.eterniadigital.com (the “Site”) and any related electronic communications sent by Eternia Digital Dojo L.L.C. (“Eternia,” “we,” “us,” or “our”), including emails and text messages sent through our customer relationship management (CRM) systems.
By accessing or using the Site, or by communicating with us electronically, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.
1. Use of the Website
You may use this Site for lawful purposes only. You agree not to use the Site in any way that could damage, disable, or impair the Site, interfere with other users’ access, or violate any applicable local, state, national, or international law or regulation.
2. Services and Deliverables
Information provided on this Site is for general informational purposes only and does not constitute a binding proposal, estimate, or guarantee of service availability, pricing, timelines, or outcomes.
All services, deliverables, project scopes, pricing, timelines, and warranties (if any) are governed by separate service agreements, statements of work, proposals, or invoices provided at the time services are requested or performed.
3. Estimates, Proposals, and Requests
Submitting a request through this Site, by email, or by text message does not create a binding contract or guarantee service availability. All service requests, proposals, and project engagements are subject to review and confirmation by Eternia.
4. Electronic Communications (Email & Text Messages)
By providing your contact information, you consent to receive electronic communications from us, including emails and text messages, related to:
- Service inquiries and project updates
- Appointment confirmations and reminders
- Project status updates and follow-ups
- Marketing or promotional messages, where permitted by law
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing emails using the unsubscribe link provided in each email, and opt out of marketing text messages by replying STOP. Opting out of marketing messages does not affect transactional or service-related communications necessary to fulfill your requests.
5. Intellectual Property
All content on this Site, including text, images, logos, graphics, and design elements, is the property of Eternia or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without prior written permission.
Unless otherwise specified in a separate service agreement, all custom work product (including website designs, code, graphics, and copy) created by Eternia for a client remains the intellectual property of Eternia until full payment is received. Upon full payment, ownership of client-specific deliverables transfers to the client as outlined in the applicable service agreement.
6. Third-Party Services and Links
This Site may include links to third-party websites or services, including hosting providers, payment processors, scheduling tools, or review platforms. We are not responsible for the content, availability, or privacy practices of third-party sites. Your use of third-party services is governed by their own terms and policies.
7. Client Responsibilities
When engaging Eternia for services, you agree to provide accurate and timely information, feedback, and approvals as reasonably requested. Delays in providing required materials or feedback may affect project timelines and are not the responsibility of Eternia.
8. Limitation of Liability
To the fullest extent permitted by law, Eternia shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Site, reliance on information provided through the Site or electronic communications, or the performance of services.
In no event shall Eternia’s total liability to you for all claims arising from or related to the Site or services exceed the total amount paid by you to Eternia for the specific services giving rise to the claim during the twelve (12) months preceding the event.
9. Indemnification
You agree to indemnify, defend, and hold harmless Eternia Digital Dojo L.L.C. from any claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising from your misuse of the Site, violation of these Terms, or any content or materials you provide to Eternia in connection with services.
10. Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the Site shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Washington. Each party shall bear its own costs and attorney’s fees unless the arbitrator determines otherwise.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws principles.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
14. Privacy
Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.
15. Contact Information
If you have questions about these Terms, please contact us at:
Eternia Digital Dojo L.L.C.
Website: https://crm.eterniadigital.com
Email: